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Beschreibung
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.
The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples.
By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while workingyour day job, you will be prepared to take the exam.
What You Will Learn
Know the basics of ITIL as you prepare for the ITIL Foundation certification exam
Understand ITIL through examples
Be aware of ITIL's relevance to DevOps and DevOps concepts
Who This Book Is For
Professionals from the IT services industry
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.
The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples.
By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while workingyour day job, you will be prepared to take the exam.
What You Will Learn
Know the basics of ITIL as you prepare for the ITIL Foundation certification exam
Understand ITIL through examples
Be aware of ITIL's relevance to DevOps and DevOps concepts
Who This Book Is For
Professionals from the IT services industry
Über den Autor
Abhinav Krishna Kaiser is a highly accomplished professional working as a partner at a prestigious consulting firm, where he plays a pivotal role in leading digital transformation programs for clients across diverse sectors. He is a part of the Distinguished Member of Technical Staff (DMTS) cadre, which represents a select group of best-in-class technologists. With a proven track record in the industry, Abhinav is recognized for his expertise in guiding organizations through complex and innovative changes to stay ahead of the curve in today's dynamic business environment. He takes charge of spearheading various digital transformation initiatives, demonstrating a keen understanding of the unique challenges and opportunities presented by different industries. His portfolio includes successfully steering multiple digital transformation programs, showcasing his ability to navigate and drive change in organizations of varying sizes and complexities. His hands-on experience in implementing cutting-edge technologies and methodologies has contributed to the enhanced efficiency and competitiveness of his clients.

In addition, Abhinav Krishna Kaiser is a multifaceted professional with a prolific career as an accomplished writer. He boasts an impressive literary portfolio comprising six published books, each delving into the intricacies of digital transformation, DevOps, GCP and ITIL. Abhinav's written works serve as authoritative guides, offering valuable insights and practical solutions to professionals navigating the complexities of modern business and technology landscapes. Beyond his contributions in the written domain, Abhinav is a panel speaker, captivating audiences with his expertise at industry conferences and events. His commitment to knowledge-sharing ex-tends to digital platforms, where he actively engages as a YouTuber and blogger. Through these mediums, he imparts knowledge, shares best practices, and explores emerging trends, reaching a wider audience eager to enhance their understanding of digital transformation, DevOps, GCP, and ITIL.

Vamshi Meda is a seasoned partner at a prominent consulting firm, specializing in guiding organizations through digital transformation initiatives. With a wealth of experience in the field, he serves as a trusted advisor to numerous enterprises, helping them identify opportunities for digital innovation and navigate the complexities of implementation. Vamshi has demonstrated track record of leading complex initiatives in Architecture, Cloud, GenAI, SRE, AIOps, Agile, and DevOps. He has completed CTO certification from Wharton and a bachelor's degree in computer science, blending technical prowess with business acumen.

He is Recognized for spearheading digital transformation initiatives across diverse industries, including Insurance, Capital Markets, Retail, and Healthcare. Skilled in strategic planning, solution implementation, and fostering collaboration to achieve organizational objectives. A decisive leader with a knack for problem-solving and a commitment to excellence. Vamshi is highly regarded as a keynote speaker at industry-leading conferences, where he shares his expertise and insights on driving successful digital transformations.
Zusammenfassung

Presents ITIL Foundation examination tips and sample questions to help you prepare for the certification exam

Explains DevOps concepts and provides you with a look into the entire DevOps process

Provides real-life IT examples

Inhaltsverzeichnis
Day 1.- Chapter 1: Introduction to the New ITIL.- Chapter 2: Brief Overview of DevOps.- Day 2.- Chapter 3: ITIL 101: Concepts and Core Foundation.- Chapter 4: Holistic Approach to Service Management: Four Dimensions.- Day 3.- Chapter 5A: Value Creation with Service Value System.- Chapter 5B: Influencing through Guiding Principles.- Chapter 6: ITIL's Management of Practices.- Day 4.- Chapter 7: Practices to Manage Stakeholders.- Chapter 8: Practices to Enable Service Support.- Chapter 9: Continual Improvement.- Day 5.- Chapter 10: Practices to Manage Operations.- Day 6.- Chapter 11: Practices to Manage Changes.- Chapter 12: Practices to Manage Releases.- Day 7.- Chapter 13: The Service Desk.- Chapter 14: Tips and Tricks for Taking the ITIL Exam.- Appendix A: Answers to Knowledge Checks.-
Details
Erscheinungsjahr: 2020
Fachbereich: Anwendungs-Software
Genre: Importe, Informatik
Rubrik: Naturwissenschaften & Technik
Medium: Taschenbuch
Inhalt: xxvi
453 S.
60 s/w Illustr.
453 p. 60 illus.
ISBN-13: 9781484263600
ISBN-10: 148426360X
Sprache: Englisch
Einband: Kartoniert / Broschiert
Autor: Kaiser, Abhinav Krishna
Auflage: Second Edition
Hersteller: Apress
Verantwortliche Person für die EU: APress in Springer Science + Business Media, Heidelberger Platz 3, D-14197 Berlin, juergen.hartmann@springer.com
Maße: 235 x 155 x 26 mm
Von/Mit: Abhinav Krishna Kaiser
Erscheinungsdatum: 26.11.2020
Gewicht: 0,721 kg
Artikel-ID: 118820075

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