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Introduction 1
Part I: The Difference That Makes the Difference 7
Chapter 1: Achieving Business Excellence with NLP 9
Chapter 2: Overcoming the Barriers to Success 23
Chapter 3: Utilising NLP Principles at Work 37
Part II: Building Working Relationships That Work 51
Chapter 4: Understanding More, Achieving More through Communication 53
Chapter 5: Making Sense of Other People for Better Influence 69
Chapter 6: Building Rapport: The Heart of Successful Relationships 87
Chapter 7: Using Words to Get Results 109
Chapter 8: Choosing and Anchoring Positive Emotions 135
Part III: Leading People to Perform 155
Chapter 9: Leading from Within: Managing Your Emotions 157
Chapter 10: Inspiring and Motivating with Artfully Vague Language 179
Chapter 11: Giving Feedback to Fuel Improvement 201
Chapter 12: Coaching for Peak Performance 215
Chapter 13: Handling Difficult People 237
Part IV: Achieving Business Excellence 251
Chapter 14: Creating a Compelling Vision 253
Chapter 15: Maximising Success through Change 271
Chapter 16: Setting and Achieving Goals 287
Chapter 17: Modelling Winning Performance 303
Part V: The Part of Tens 323
Chapter 18: Ten Business Benefits of NLP 325
Chapter 19: Ten Tips for Using NLP in Business 331
Chapter 20: Ten Online NLP Resources 335
Chapter 21: Ten Great Reads to Build Your Business NLP Library 339
Index 343
| Erscheinungsjahr: | 2008 |
|---|---|
| Genre: | Importe |
| Rubrik: | Ratgeber |
| Thema: | Briefe, Bewerbungen, Wiss. Arbeiten, Rhetorik |
| Medium: | Taschenbuch |
| Inhalt: | Introduction.Part I: The Difference That Makes the Difference.Chapter 1: Achieving Business Excellence with NLP.Chapter 2: Overcoming the Barriers to Success.Chapter 3: Utilising NLP Principles at Work.Part II: Building Working Relationships That Work.Ch |
| ISBN-13: | 9780470697573 |
| ISBN-10: | 0470697571 |
| Sprache: | Englisch |
| Einband: | Kartoniert / Broschiert |
| Autor: | Cooper, Lynne |
| Hersteller: |
John Wiley & Sons
John Wiley & Sons Inc |
| Verantwortliche Person für die EU: | Libri GmbH, Europaallee 1, D-36244 Bad Hersfeld, gpsr@libri.de |
| Maße: | 231 x 185 x 23 mm |
| Von/Mit: | Lynne Cooper |
| Erscheinungsdatum: | 05.12.2008 |
| Gewicht: | 0,703 kg |