Daniela Bolívar is an Assistant Professor at the School of Social Work, at the Pontifical Catholic University of Chile. She holds degrees in Psychology and Community Psychology from the same university. In 2012, she obtained a PhD in Criminological Sciences at the Leuven Institute of Criminology, KU Leuven. She has participated in a number of European research projects related to restorative justice and written several articles and book contributions on the topic. She co-edited the book Victims and Restorative Justice (Routledge, 2017) and is a board member of the International Journal of Restorative Justice published by Eleven, the Netherlands.

Prologue: From Satisfaction to Restoration: A Mixed-Method and Quasi-Experimental Study 1. Victims, Restoration, and Restorative Justice: Findings, Debates and Gaps 2. Victims' Perspectives on Harm and Restoration 3. The Phenomenon of Victim Participation in Restorative Justice 4. Restoring Victims: The Role of Victim-Offender Mediation 5. Towards a Psycho-Social Model of Restorative Justice Epilogue: The Challenge of a Victim-Sensitive Restorative Justice Practice