Marina Efthymiou is an Associate Professor in Aviation Management at Dublin City University, Ireland. Before this, she worked for Eurocontrol. Marina holds a PhD in Sustainable Aviation Policy and Air Transport Management. In the past five years, she has published more than 30 papers in prestigious peer-reviewed academic journals. Her research interest primarily focuses on sustainable aviation, air navigation service providers, air traffic management/control, environmental, social, and governance (ESG), and airline and airport business models.

List of contributors

Foreword by EASA

Foreword by Eurocontrol

Foreword by Orbis - changing the way the world sees

1. Introduction to air navigation services
2. The legal environment of air navigation service providers
3. From NextGen to SES: structural reform in the air navigation service provider industry
4. Air traffic control officer recruitment and training
5. Safety management in air navigation service providers
6. Air navigation service provider capacity and delays
7. Air navigation service providers and environmental performance
8. Air navigation service provider charges
9. Regulation of air traffic control services: principles and European experience
10. The business framework for air navigation service providers
11. The potential of unbundling air traffic management services in Europe
12. Multiple remote tower operations: air traffic controllers' attention distributions and task performances