Bob Thomson is a Professor at Warwick Business School, an experienced and accredited coach and supervisor of coaching, and a workplace mediator. He collaborated with the University of Warwick Wellbeing Services team to deliver a series of webinars to help line managers support their staff during the Covid-19 pandemic. He has worked as a volunteer counsellor and as a Samaritan. He is the author of a number of books on coaching and learning from experience.

He was previously Leadership Development Manager at National Grid Transco. Before moving into coaching and management development he worked as an economist for eleven years with British Steel and ICI. Bob has degrees in maths, in economics and in management learning. He also has Certificates in counselling, coaching, supervision, and mediation.

A Awareness + Responsibility = Performance ABCDE model. CBC and Acceptance and commitment coaching B Boundaries Being a coach C Culture Contracting and confidentiality D Don't Just Do Something, Sit There Debate and dialogue E Emotional intelligence Ethics F Feedback Facilitation G GROW model Growing People H How to Coach How not to coach I The inner game of coaching Impostor syndrome Judgement Journey Kolb learning cycle Kantor's languages. Meetings L Listening Letting go M Mentoring Managing people - coaching as a line manager N Note taking and keeping Neuroscience and the Chimp Paradox O I'm OK, You're OK Objectives, obstacles, options and outcomes P Playing back Psychometrics Q Questioning Qualifications and accreditation R Coaching as a relationship Rich pictures (and other tools?) S Supervision Solution-focused coaching T Teams Time management U Understanding Yourself and Others Use of self V Voicing Values in Action. Positive Psychology W Writing Why? X Xtraverts and Introverts Xploring metaphors Y Theory Y and Theory X Your own practice Z Zoom Zone of proximal development