1. Introduction PART 1: GETTING STARTED 2. What is Research For and What Does it Involve? 3. Thinking About Doing: Choosing a Topic 4. Choosing a Research Method 5. Describing Research Objectives Through Mapping Sentences 6. The Uses of Classification Systems and Typologies 7. Managing the Research Process: A Basic Framework PART 2: KEY QUALITATIVE RESEARCH METHODS 8. Sampling - Choosing Your Subjects 9. Questionnaire Design 10. Quality and Quantity: Some Miscellaneous Methods 11. Measuring Attitudes 12. How to Interview 13. So Just What is Ethnography? PART 3: KEY STATISTICAL AND QUANTITATIVE TECHNIQUES 14. An Introduction to Statistical Terms and Concepts 15. The Concept of Probability Theory 16. Descriptive Statistics 17. Statistical Tests 18. Measures of Association PART 4: WRITING THE DISSERTATION 19. Key Techniques in Writing Up Your Dissertation 20. The Oral Presentation of Dissertation Findings Appendix A - Statistical Tables Index