Katarzyna Bachnik, PhD, is a Professor of Marketing and Innovation at Hult International Business School, Cambridge, MA. She used to be affiliated at the Institute of Management, Warsaw School of Economics (SGH), and has collaborated as Visiting Professor with several universities worldwide. Her research interests include innovation and design thinking, higher education, international marketing and sustainability, and she is an author of several publications and expertise papers in the aforementioned areas.

Magdalena Kämierczak, PhD, is an Associate Professor in Quality Management Department in the Institute of Management at the Poznä University of Economics and Business (PUEB). Her research interests include corporate social responsibility, sustainability and standardized management systems.

Magdalena Rojek-Nowosielska, PhD, is an Associate Professor in the Strategic Management Department at the Wroclaw University of Economics and Business. She is a member of Technical Committee for Social Responsibility in Polish Committee for Standardization and editorial assistant of Research Papers of Wroclaw University of Economics, EBEN Poland, PTPS (Polish Society for Social Policy).

Magdalena Stefäska, PhD, is an Associate Professor and Head of Strategic Management Department in the Institute of Management at the Poznä University of Economics and Business (PUEB), Poland. Her areas of interest are corporate social responsibility, sustainability and sustainable development.

Justyna Szumniak-Samolej, PhD, is an Assistant Professor at the Department of Management Theory, Warsaw School of Economics (SGH), Poland. She works as a researcher, trainer, lecturer and conference speaker. Her key research areas are management in the new economy, corporate social responsibility, social media and innovative business models.

Part 1. Identifying social impact 1. Redefining social impact 2. Impact assessment. The startup perspective 3. Measurement of the negative social impact of a small enterprise Part 2. Social impact on internal stakeholders 4. Understanding the role of ethical leadership for social impact 5. Social impact of respecting employee interests in the process of modelling employment relationships 6. Impact of job (in)security on work-life balance among service sector employees 7. Importance of Covid-19 pandemic experience in shaping social impact of organisations 8. Social impact of diversity management by inclusive organizations 9. The relevance of male perspective on gender diversity management Part 3. Social impact on external stakeholders 10. Social impact of retailers on consumers: Building sustainable consumption 11. Areas of social impact of top-listed universities worldwide 12. Social impact of universities of third age on seniors 13. NGOs in delivering social impact 14. Trends and future perspectives on social impact generation