The Making of a Mediator goes beyond the traditional instructional manuals that concentrate on the nuts-and-bolts of the mediation process. This book offers mediators and other conflict resolution professionals a conceptual framework and practical guidance for developing artistry in mediation. In collaboration with Alison Taylor, a pioneer in teaching and supervision of mediators, renowned mediator Michael Lang describes the principles and methods of reflective practice. If you want to become a competent, resourceful mediator whose work reflects artistry, The Making of a Mediator will give you fresh insights and teach you the methods and skills you need to reach new levels of professional development. This essential resource combines innovative ideas and practices and provides

• A four-stage model of professional development
  Key characteristics of artistic practice
  Theoretical guidelines for the application of mediation strategies and techniques
  Tactics for forming effective hypotheses and methods for testing them
  Procedures for implementing reflective practice in mediation

The Making of a Mediator is filled with lists of self-reflective questions. Exercises at the end of most chapters are specifically designed to help you understand the principles and methods of reflective practice.
[head] Take your practice to the next level . . . learn the skills to practice artistry in mediation The Making of a Mediator goes beyond the basics of mediation process. In this essential resource, expert mediator and teacher Michael Lang outlines his innovative model of artistry in professional practice that results from the understanding of and connection between reflective practice and interactive process. Together with Alison Taylor, they have created a landmark book that offers conflict resolution professionals the theories, principles, practices, and ideas for developing true artistry in mediation. "The Making of a Mediator has been worth waiting for. This work provides a structure and methodology for those committed to the artful practice of mediation, or for that matter, the pursuit of any profession."--Robert D. Benjamin, M.S.W., J.D., Mediation and Conflict Management Services "Michael Lang and Alison Taylor lead us on a journey inside the mediator's head, charting territory and options previously undiscovered by most mediators. They offer assistance to all mediators to take their practice and mediation itself to the next level. Bravo!"--James C. Melamed, J.D., cofounder, Mediation Information and Resource Center "In this book, practicing mediators will learn how to unleash talents they didn't know they had and how to keep replicating their successes for years to come."--Sylvia McMechan, professor, Master of Arts Program in Conflict Analysis and Management at Royal Roads University; former executive director, The Network "An engaging and easy-to-use manual for all peacemakers and conflict resolvers to further their own and others' practices. I encourage every practitioner and trainer to incorporate these tools into their practices."--Juliana Birkhoff, director, Center for Research and Education, RESOLVE